Privacy Policy
Privacy Policy
Welcome to our website. Your privacy is of paramount importance to us, and this Privacy Policy outlines how we collect, use, store, and safeguard your personal information when you visit or interact with our website. By accessing our services, you agree to the practices described in this policy.
1. Information We Collect
1.1 Personal Information
We may collect personal details that you voluntarily provide, including your name, email address, phone number, and any other information submitted through contact forms, booking forms, or enquiry forms.
1.2 Non-Personal Information
We automatically collect certain non-personal data such as browser type, device details, IP address, pages visited, time spent on the website, and referring URLs. This information helps us enhance website performance and user experience.
1.3 Cookies and Tracking Technologies
We use cookies and similar tracking technologies to improve website functionality, analyze usage patterns, and deliver personalized services. You may disable cookies through your browser settings, though certain features may not work optimally.
2. How We Use Your Information
We use collected information in the following ways:
- To process your enquiries, bookings, and service requests.
- To deliver personalized travel information and related services.
- To analyze website performance, trends, and user behavior.
- To improve content, design, and service quality.
- To send important updates, newsletters, promotional materials, and administrative messages (only when consent is given).
3. Sharing and Disclosure of Information
We do not sell, trade, or rent your personal information. We may share information only under the following circumstances:
- With trusted service providers involved in delivering our services (e.g., hotels, transport agencies).
- To comply with legal obligations, government requests, or enforce our policy requirements.
- To protect the rights, property, or safety of our company, users, or others.
4. Data Storage and Protection
Your information is securely stored using industry-standard security measures to prevent unauthorized access, alteration, or misuse. While no digital platform can guarantee absolute security, we take every reasonable safeguard to protect your data.
5. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their respective privacy policies before sharing any personal data.
6. Children’s Privacy
We do not knowingly collect any personal information from individuals below the age of 13. If we discover that such data has been collected, we will take immediate steps to delete it.
7. Your Rights and Choices
You may request to:
- Access or review the personal information we hold about you.
- Update or correct your personal details.
- Withdraw consent for marketing communications.
- Request deletion of your personal information, subject to legal obligations.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on this page with a revised effective date.
9. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us through the official contact form available on our website.
Effective Date: 26 November 2025